Last updated: October 26, 2026
We want every Dad Archive® hat to arrive right.
What we cover
Within 30 days of delivery, contact us if:
- The item is defective or damaged
- You received the wrong color or product
- Embroidery quality does not meet our standard
Email [email protected] with your order number and clear photos. We will replace the piece or refund you.
What we cannot accept
Because each hat is embroidered specifically for your order, we cannot accept returns for:
- Change of mind
- Incorrect size expectation (all dad hats are one size with an adjustable strap)
- Wear, washing damage, or alterations after delivery
How to start a return or replacement
- Email [email protected] within 30 days of delivery
- Include order number + photos
- We reply with next steps (replacement or refund)
Refunds go back to the original payment method after we confirm the issue.
Contact
Dad Archive® · New York
[email protected]